General

we respect your privacy and are committed to protecting the personal information you provide. We only collect information necessary for the operation of the server and to improve your gaming experience. This includes your Minecraft username, email address (if provided), and any payment details for in-game purchases.

We will never share or sell your personal information to third parties unless required by law. By using AnchorCloud's hosting services, you agree to the collection and use of your information as outlined in this policy.

Refunds and Disputes

All sales on AnchorCloud are final. Once you make a purchase for hosting services, server plans, or other add-ons, no refunds but exchanges will be provided if possible. Please ensure that you fully understand what you're purchasing before completing the payment, as all services are provided instantly upon purchase.

Cancellations

Due to the nature of our services, cancellations are not possible once a transaction has been completed. All purchases are final, and services will be activated immediately upon payment.

Illegal Use

AnchorCloud maintains a strict policy against the use of our hosting services for any illegal activities. Hosting, distributing, or promoting any content that violates local, national, or international laws, including but not limited to piracy, hacking, fraud, or the distribution of malicious software, is strictly prohibited.

Any account found engaging in such activities will be terminated immediately, and the user may face legal consequences. We reserve the right to cooperate with authorities as required by law. Users found violating this policy will forfeit any payments made, and no refunds will be issued.